Frequently Asked Questions About FAME Diamond Collection
Q. Can you style FAME hair extensions?
A. Yes. The Diamond collection is made from a man-made heat resistant synthetic fibre that can be curled with curlers, rollers, wands and straightened with GHDs or normal straighteners. Please watch our tutorial videos
Q. How long does it stay curled?
A. The beauty of this product is that it will stay curled until you are ready to re-straighten it. This is because the FAME Diamond Collection heat fibre has an in-built memory technology to enable it in retaining its shape.
Q. How often do I need to wash my FAME Hair extensions?
A. We recommend washing after approximately 10-15 wears.
Q. Can I dye the Diamond collection heat fibre?
A. The Diamond Collection hair extensions is not designed to take hair dye but we have over 45 shades of colours to suit everyone.
Q. I am just wondering what your returns conditions are?
A. Please read our Returns Policy HERE
Q. I am unsure what colour to purchase so if it doesn’t match can I send it back?
A. Yes. You can return it for a refund/exchanges o far as it is the same state as you received it. Due to hygiene reasons clip in hair extensions cannot be applied to your hair and returned.
Q. If I order today when is it likely to arrive? I’m in UK.
A. We endeavour to despatch all orders received by 2pm on Monday to Friday on the same day by Royal Mail 1st class recorded delivery. If you require Next Day by 1pm then you may choose that option at checkout.
Q. Does it need somebody at home to take the parcel?
A. Ideally, Yes! If the mail carrier misses you then they will leave a card behind informing you where to pick up your parcel and what you have to bring with you as ID.
Q. My hair is an extremely white platinum colour, and every time I have ordered extensions, they are always yellowish. Are your Platinum Blonde Extensions white? Thanks! =)
A. The reason why you get a yellowish blonde even when some retailers say is platinum is because human hair extensions get brittle and break off when you try to get them that white so they tend to use animal hair which can be cause an allergy to humans. Our Absolute Platinum blonde is the whitest hair extensions you can get with a human hair look & feel.
Q. What makes Fame hair extensions different from other hair extensions?
A. FAME Diamond Collection gives you the look and feel of real human hair without the ethical dilemmas.No child labour, No Animal hair, No human hair extracts.